IISIIU

One system for your entire reputation.

From the first request to the published testimonial — every step, connected.

Review requests

Create campaigns that ask for a review at exactly the right moment — after a purchase, a trip, a project, or a completed service. Send by email, SMS-ready links, or QR.

  • Campaign types for every workflow
  • Rating threshold control
  • Delay timing after the experience
  • Per-recipient tracking tokens

Smart feedback routing

The heart of ISIIU. Customers who rate you highly are guided to leave a public Google review. Customers who rate you low are routed to a private feedback form and you are notified instantly.

  • Public path to Google for promoters
  • Private form for detractors
  • Low-rating email alerts
  • Nothing pushed to Google you didn't earn

Testimonials & library

Collect written, photo, and video testimonials with explicit permission. Approve, reject, and feature the best ones, then reuse them everywhere.

  • Permission capture
  • Approve / feature workflow
  • AI polish without changing meaning
  • Website and social variants

Website widgets

Embed a wall of love, carousel, badge, single testimonial, floating button, or inline feedback form with a single line of code. Works on Shopify, Framer, Webflow, WordPress, and custom sites.

  • Shadow-DOM isolation
  • Light & dark themes
  • Approved-only display
  • One embed snippet

QR codes

Generate print-ready QR codes for review requests, feedback, testimonials, referrals, and campaign pages. Perfect for counters, packaging, invoices, and tables.

  • Download PNG
  • Print-friendly cards
  • Per-code scan tracking
  • Five code types

NPS, referrals & reputation score

Track promoters and detractors with NPS, turn happy customers into referrals, and watch one reputation score that reflects ratings, volume, NPS, and resolution.

  • 0–10 NPS with categories
  • Referral capture & pipeline
  • Reputation score 0–100
  • Clear score drivers

ZYLX AI intelligence

ZYLX AI drafts replies in your brand tone, polishes testimonials, detects sentiment, extracts recurring themes, surfaces objections, and recommends the next best action.

  • Review reply generator
  • Sentiment & theme analysis
  • Objection detection
  • Recommended next actions